Privacy Policy

Privacy Commitment

We value and respect your privacy acegames-hotspins.com. This policy outlines how we protect any personal information you may share when using our website. You can browse our platform without providing personal data, except for cookies and tags as described in our Cookies Policy. When you choose to provide personal data to access services or make enquiries, this document explains how your data is collected and used.

Data Collection and Use

Personal data refers to any information that can identify you, such as your full name, email address, physical address, date of birth, contact details, gender, area of activity, personal interests, and any other necessary information required to provide the requested services acegames-hotspins.com.

Customer Enquiries and Support

When you submit a query or service request, we collect details like your name, email address, postal address, and telephone number to respond appropriately.

Website Maintenance and Improvement

We may also collect technical data such as your IP address, web logs, web beacons, pixel tags, and cookies while you navigate our website. This information is used for record-keeping, service improvement, and statistical analysis, in accordance with our Cookies Policy.

Cookies, Web Beacons, and Pixels

Cookies, web beacons, and pixel tags are collected based on our Cookies Policy. Users can adjust cookie settings through their web browsers.

Legal Basis for Processing

All personal data processing is based on:

  1. Necessity to carry out requested services or pre-contractual measures.
  2. Legitimate interest in improving the website and analysing performance statistics.

Data Sharing and Disclosure

Your personal data may be shared under certain circumstances:

  • With your explicit consent.
  • With third parties involved in providing requested services (only necessary data is shared, and it cannot be used for other purposes).
  • In the event of a business transfer, merger, or sale.
  • For corporate audits, investigations, or in response to threats or fraud prevention.
  • As required by law or in emergencies to protect safety and security.

Personal data may be transferred internationally, including outside the European Economic Area (EEA), where data protection laws may differ. We ensure adequate protection through Standard Contractual Clauses approved by the European Commission.

Data Retention

Personal data is retained only as long as necessary for the purposes for which it was collected, unless longer retention is required by law. Anonymised data may be retained for longer periods.

Your Rights

Users residing in the EEA have the right to request correction or deletion of their personal data at any time. Please note that full deletion may affect our ability to process future requests or provide services. Users can also:

  • Request access to their personal data.
  • Request restriction of data processing.
  • Object to data processing.
  • Opt-out of marketing communications via profile settings or unsubscribe links.

Data Security

We implement physical, electronic, and administrative measures to safeguard personal data, considering technological advancements, cost of implementation, and processing risks. Despite these efforts, complete data security cannot be guaranteed, and users are encouraged to take precautions when sharing data online.

Third-Party Links and Services

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Users are encouraged to review the privacy policies of any third-party sites they visit. Some services offered on our site may integrate third-party tools or apps, which may collect data as per their own policies.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be notified on our website.

Contact Information

For any questions or to exercise your rights regarding personal data, please contact our support team via the contact details provided on our website.